Shipping

All orders are shipped via DHL delivery services.

Personal pick-up is not possible.

Orders are processed as soon as we have received payment in full.

Customized product requires 5 to 20 days to processed.

You will be forwarded a tracking number for your reference as soon as the order is picked up by DHL.

All import duties will be charged to the recipient by DHL or the local customs office directly, once the parcel reaches its destination country. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

MAYLERESCAPE LIMITED  has no control over these charges. For more information on your country’s specific import taxes please contact DHL or the customs office in your country directly.

For all parcels that are refused upon delivery due to unpaid customs charges; the customer assumes full responsibility for all costs of return including postal and/or shipping charges, customs charges, and handling fees.

Shipping fees

MOTH STUDIO ships worldwide for the following fees:

• China: SF Express Insured Standard Shipping/approximately 2 business days – 5 USD
• EU: DHL Insured Standard Shipping/approximately 3-5 business days – 45 USD
• USA + Canada: DHL Insured Express Saver/approximately 3-5 business days – 25 USD
• Rest of World including UK: DHL Insured Express Saver/approximately 3-5 business days – 45 EUR